MEET OUR FULL-TIME STAFF

Rick Schmitt, founder and owner.
The Bike Shack has been your family shop for over 40 years.  Founded in 1979 by Rick Schmitt, our business has been operated by the same family since then.  These family members are Rick's daughter Pam, nephew Dan, and grandson Josh.  Originally located at Burlington and Primrose in Dubuque, Iowa, The Bike Shack has changed locations a few times over the years as our store has grown.  The second location was on Delhi Street accross from the current Unity Point Hospital.  The store moved for a few years to a retail spot in Plaza 20 shopping area.  Each time a moved occurred, the store got bigger to reflect a growing business.  In 1998, we moved to our current location at 3250 Dodge Street.

 

The Bike Shack is the oldest same owner Bike Store in the area, and we have the most consistent staff around.  With over 100 years of combined experience, you are guaranteed to see a familiar face when you come in.  

Pam Lewey, General Manager

Started working at The Bike Shack in 1979
Position: General Manager The Bike Shack / The Shoe Shack

Pam started working at The Bike Shack when the store opened in 1979.  She has worked from the ground up and has experience in both day-to-day operations and behind the scene logistics. Although Pam now does most of her work in the office, her decades of sales experience and knowledge of the industry make her a valuable resource for the customers and staff alike.

 

Pam's ride... Specialized Roll Sport

Phillip Wagner, Sales Manager
Started working at The Bike Shack in 2001
Position: Sales Manager
Qualifications:     
  • Active in the community as a cyclist and outdoor enthusiast
  • Multiple Interbike sales and product training seminars in Las Vegas
  • Multiple Frostbike sales, service, and product training seminars in Minneapolis
  • The "go-to" person in the area for "custom" and "frame-up" build projects
  • Plans and leads our weekly "Tuesdays With Wags" bike rides
  • Plans and leads multi-day self-contained bike trips
Philiips Rides...
Dan Schmitt, Service Manager
Began working at The Bike Shack in 1986

Position: Service Manager
Specialty: Repairing both bikes and fitness equipment 
Training:  Life Fitness Field Engineering class, Park Tools Tech Summit, and Schwinn-Nautilus service school graduate.

Dan mainly works in the service shop checking over assembled bikes, doing repairs, and fixing fitness equipment.  Dan does in-home service calls on any equipment we sell, and collaborates with manufacturers on any warranty issues customers may have.  Dan has been here a very long time and has probably seen everything, so if it's broken... he can fix it! Aside from managing our service department Dan also delivers and sets up fitness equipment, and is also available to help customers.

                                                                           Dan Rides......

                                                                                   


Josh Robey, Shoe Shack Manager
Began his career at The Bike Shack in 2001
Position: Shoe Shack Manager


Josh started in 2001 cleaning the store and assembling bikes.  Moving from part time to full time; and eventually to his current managerial role at The Shoe Shack, Josh has been involved in many different parts of the business for two decades now.   Whether customers are looking for shoes, clothing, or accessories, 
Josh can help find something comfortable and make sure it fits properly.
 
 Mike Wand, Service Tech 
Started working at The Bike Shack in 1984
Position: Service Tech / Delivery / Building and Grounds Maintenance
 
Mike has been a regular face around the store for the better part of 3 decades!  Primarily a service tech, there is a good chance Mike will be the mechanic repairing your bicycle or assembling your next fitness piece.  He knows some "tricks of the trade" that only come with experience and has customers that request him personally for their tune-up needs.
 
 
Mike Rides...

Raleigh Talus 3.0

Ross Signature

 
Matt Schatz, Shoe Shack Assistant Manager  (Started in 2017)

 

Matt started as a high school student working on a part-time basis and, after 4 years, moved on to a full-time managerial role at The Shoe Shack.  Matt is good at what he does.  He listens to what people need and makes appropriate product suggestions that keep customers coming back time after time.

 
 
 
 
When you're visiting Dubuque, check us out.  We are easy to find on US highway 20.  We have a mechanic available during most business hours.  We have the staff and parts to help get you back on the road.
 

Come in, look around, and Ride with.... THE BIKE SHACK!
The only place for all your cycling and fitness needs!

 

Loading...