About Us

Discover the largest and most exciting specialty-retail store in the Tri-State area! Since 1979 The Bike Shack has been providing the best customer service. From your child's first trike, to your lighter/faster, high performance bicycles, The Bike Shack is your #1 source for bikes, fitness equipment, accessories, and parts.

A New Chapter: Meet Our Owners

We are proud to announce that the legacy of The Bike Shack is continuing under the leadership of Pam Schmitt-Lewey and Dan Schmitt.

  • Pam Schmitt-Lewey: Pam has been a part of the shop literally every step of the way. The daughter of founders Rick and Kathy Schmitt, she started working at just 12 years old and has managed operations for decades. Her lifelong commitment ensures that the family values and customer-first approach remain at our core.
  • Dan Schmitt: A long-time technician at the shop and nephew to the original founders, Dan brings deep mechanical expertise and a passion for the cycling community to his role as co-owner.

Together, Pam and Dan are dedicated to preserving the "calling card" of exceptional customer service that has defined us since 1979.

Our Mission

We believe every rider deserves the perfect fit. From a child's first trike to high-performance, lightweight racing bicycles, we are your premier source for bikes, fitness equipment, and accessories.

Why Choose Us?

  • Certified Expertise: Every bicycle we sell is professionally assembled by certified mechanics.
  • Premier Brands: We carry industry favorites including Giant, Fuji, Gazelle, Surly, Haro, SE Bikes, and the latest Aventon e-bikes.
  • Unbeatable Support: All new bicycle purchases include FREE adjustments for one full year, and we honor all manufacturer warranties.
  • Full-Service Repair: Our shop provides fast, affordable repair services for all makes and models, handled by technicians who participate in ongoing factory training.

Visit Us Today

Located at 3250 Dodge Street in Dubuque, IA, we are ready to help you find your next adventure. As members of the National Bicycle Dealers Association (NBDA), we remain committed to professional excellence and getting more people on wheels.