MEET OUR STAFF

Rick Schmitt, founder and owner.
The Bike Shack has been your family shop for over 30 years.  Founded in 1979 by Rick Schmitt, our business has been operated by the same family since then.  These family members are Rick's daughter Pam, nephew Dan, and grandson Josh.  Originally located at Burlington and Primrose in Dubuque, Iowa, The Bike Shack has changed locations a few times over the years as our store has grown.  In 1998, we moved to our current location at 3250 Dodge Street.

 

The Bike Shack is the oldest same owner Bike Store in the area, and we have the most consistent staff around.  With over 75 years of combined experience, you are guaranteed to see a familiar face when you come in.  

Pam Lewey, Store Manager

Started working at The Bike Shack in 1979
Position: General Manager
Specialty: Customer Service

Pam started working at The Bike Shack when the store opened in 1979.  She has worked from the ground up and has experience in every aspect of the business. Although Pam now does most of her work in the office, she has a great ability to connect with people who come in the store.  Pam's friendly and outgoing personality will ensure you have a great experience every time you come in The Bike Shack. 

Pam rides... 2012 Giant Escape 0 W
Phillip Wagner, Sales Manager
Started working at The Bike Shack in 2001
Position: Sales Manager
Qualifications:     
  • Loras College double major English Literature and Secondary Education 2000-2004
  • Multiple Interbike sales and product training seminars in Las Vegas 
  • Multiple Frostbike sales service and product training seminars in Minneapolis 
  • Leadership Team Development member with AMWAY direct sales
  • American Legion Award recipient  -National Honor Society Secretary  
  • Boy Scout  -Loves Camping, Backpacking, Canoeing, Hiking, and of course CYCLING 

  Phillip rides... 
 
 
Holdsworth custom with c/b  Customized 2008 Giant XTC   1976 Schwinn Stingray Fair Lady  Avenir Unicycle
Dan Schmitt, Service Manager
Started working at The Bike Shack in 1986

Position: Service Manager / Sales 
Specialty: Repairing both bikes and fitness equipment 
Training:  Life Fitness Field Engineering class, Park Tools Tech Summit, and Schwinn-Nautilus service classes.

Dan mainly works in the service shop checking over assembled bikes, doing repairs, and fixing fitness equipment.  Dan does in home service calls on any equipment we sell, and collaborates with manufacturers on any warranty issues customers may have.  Dan has been here a long time and has probably seen everything, so if it's broken... he can fix it! Aside from managing our service department Dan also delivers and sets up fitness equipment and helps customers. 

 Dan rides...
   
 2010 Haro Freestyler 2012 Raleigh Talus 5.0 

Josh Robey, Sales Associate
Started working at The Bike Shack in 2001
Position: Sales Associate/ Assembler
Specialty: Bike & Fitness Assembly / Sales Associate

Josh started in 2001 cleaning the store and assembling bikes.  Today Josh's main job is assembling bicycles and fitness equipment. Josh is an expert in the products we offer. He is the person in charge of e-mail and Facebook along with all other forms of social media that we are involved in.
Josh RidesGiant Revolt 1

Austin Hanley,Bike Assembler
Started working at The Bike Shack in 2012
Position: Bike Assembler / Sales Associate

Austin started working at The Bike Shack in 2012 as a part-time bike builder.  He has been trained by the best to assemble a bike properly and safely.  Austin's main job is to build bikes, however he does help customers and do other odd jobs when needed. 
Austin rides... 2008 Diamondback Joker
 Mike Wand, Service Tech 
Started working at The Bike Shack in 1984
Position: Service Tech / Delivery Guy

Come in, look around, and Ride with... THE BIKE SHACK!
The Only place for all your Cycling and Fitness needs!